Important message from UK Power: Priority Services Register for Vulnerable People

Since 2010 we have reduced the frequency of power cuts by 42%, however we recognise that while power cuts are less frequent, when they do still occur they can be very worrying, especially to older people, people with chronic medical conditions or parents of very young children.  That’s why we have set up a ‘Priority Services Register’ to enable us to identify vulnerable people quickly in the event of a power cut and get them the help they need.

You can find more about our free Priority Service Register, including information about who is eligible to register at:

This winter we are keen to increase the number of people who are registered for help so we can provide the support they need quicker in case of a power cut.  We are therefore asking for the help of local councillors to encourage constituents, who may be eligible for help, to join the Priority Services Register.

Do you or someone you know need extra help if there’s a power cut?

Join the Priority Services Register today

Although power cuts don’t happen very often when they do they can be worrying.  UK Power Networks is the electricity network and it provides a ‘Priority Services Register’ for people who might need extra help in a power cut.  Older people, families with very young children, and people with specific medical conditions are among the many people who are eligible to register for free support.  You can find more details and register by visiting or calling 0800 169 9970.